Cloud & Reliability
SLOs that mean something to the business
Ninety-nine point nine of what, measured where? Most SLOs measure the wrong thing.
J. Mbeki19 July 20267 min read
An availability target measured at the load balancer tells you little about whether customers could complete a purchase.
Measure the journey
Define the critical user journeys first, then instrument those.
J. Mbeki
VP, Cloud & Reliability
Writes about cloud operations and reliability engineering.
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