Citizen services portal meets accessibility standards at launch
Fifteen departmental services behind one accessible front door.
- 15
- services unified
- AA
- WCAG 2.2
Behind one front door.
At launch, independently audited.
Overview
Ironvale's services were spread across fifteen departmental sites.
The challenge
Citizens could not find services, and none of the sites met accessibility requirements.
What we built
A unified service portal with consistent patterns, tested with assistive-technology users throughout.
Results
Launched meeting the published accessibility standard with no outstanding issues.
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